Senior Director of Development Operations

Title: Senior Director of Development Operations
Department: Development
Status: Exempt
Reports To: Vice President, Development Operations
Positions Reporting To This Position: Database Manager, Fundraising Operations Associate, Operations & Training Manager
Location: Flexible (the employee may decide whether to work remotely and/or from an LCV office)
Travel Requirements: Up to 20%
Union Position: No
Job Classification Level: M-III
Salary Range (depending on experience): $117,000 – $162,000

General Description: 

LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.

For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.The Senior Director of Development Operations will be a key member of the Development leadership team. This position will work closely with the Vice President of Development Operations to develop and implement strategies that support our fundraising efforts, and will manage a team of staff to support the development and implementation of those strategies. Along with all Development department leadership, the Senior Director will participate in the development and implementation of the department’s strategic plan and alignment of the team’s goals, and will help us operationalize LCV’s values, including our commitment to racial justice and equity, both as a manager and in our fundraising and data systems.

The Senior Director of Development Operations will be a key member of the Development leadership team. This position will work closely with the Vice President of Development Operations to develop and implement strategies that support our fundraising efforts, and will manage a team of staff to support the development and implementation of those strategies. Along with all Development department leadership, the Senior Director will participate in the development and implementation of the department’s strategic plan and alignment of the team’s goals, and will help us operationalize LCV’s values, including our commitment to racial justice and equity, both as a manager and in our fundraising and data systems.

This role is an excellent opportunity for a dedicated strategic thinker and development professional who wants to bring their organizational and management strengths to make sure we have the strongest possible systems across a large fundraising shop at a national non-profit with an ambitious 2024 strategic plan.

Responsibilities:

Team and Project Management

  • Build and manage a highly talented team of back-end administrators to reach ambitious goals.
  • Oversee the team’s management and evaluation of vendors that support Development Operations.
  • Design and manage team-wide processes, including reconfiguration of our database and re-evaluating the efficiency and effectiveness of all current related systems.
  • Working with the State Capacity Building team, lead the operationalization of fundraising data systems for a new pilot program, Unified Fundraising, which fosters fundraising collaboration between LCV and a group of state affiliates .

Data and Operations

  • Ensure that data and donor management systems are well positioned to manage, analyze, and evaluate the fundraising efforts accurately.
  • Oversee the team’s development, implementation and monitoring of fundraising systems including those that project revenue and track donor pipelines, the implementation of moves management, reporting mechanisms, information technology, and data infrastructure to support operations as they relate to all fundraising programs consistent with the development team’s annual development plan.
  • Oversee the team’s adherence to gift policies and donor intent.
  • Participate in the budgeting process, including revenue and expenses across multiple entities.

Strategy and Implementation

  • Assess the operational policies and procedures of the Development department on an ongoing basis and make changes that will streamline systems and make our operations more equitable and inclusive.
  • Help integrate and test anti-racist fundraising practices and share learnings and progress within LCV and with state affiliates.
  • Lead the process to define an overall vision and strategy for development operations.
  • Serve as the liaison between Development and Finance on financial reporting, reconciliation (revenue/expenses), tracking, projections and other issues. 
  • Travel up to 20% of the time for staff retreats, training, conferences and professional development opportunities, as needed.

Qualifications

  • Work Experience: Required – 8 years of experience in data management, including significant experience with staff management and project management. Must have at least 2 years experience in database administration. Demonstrated success building and managing a team to reach ambitious goals, including hiring new staff, and ideally including staff members who are doing back-end rather than front-line work. Preferred – Experience working with Salesforce. Familiarity with SQL, Civis, Tableau.
  • Skills: Effective project manager, with the ability to design and manage processes where getting significant input from many stakeholders is key, to effectively organize and coordinate multiple competing priorities, and to anticipate roadblocks and proactively create strategies to mitigate and resolve them. Thorough understanding of the function and power of data in fundraising, the processes and systems involved in fundraising, and the interactions between fundraising and other areas of the organization (including finance and legal). Excellent relationship-builder, with the ability to build strong, trusting relationships internally with staff and peers, across departments, and across a range of identities, including understanding their needs and how to balance and integrate the needs of different individuals and teams. Ability to set staff across the organization up for success in using current and new systems, including both technical and non-technical users.
  • Racial Justice and Equity Competencies: Demonstrated awareness of how one’s life experiences influence one’s personal attitudes, biases, and assumptions. Demonstrated commitment to continual learning and ability to successfully deliver culturally responsive services. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and is driven to work to dismantle these systems. Able to build strong and trusting relationships across a range of identities and across teams. Motivated and able to meaningfully contribute to discussions and plans to improve and deliver on our development team-wide commitment to anti-racist fundraising, including curiosity about and dedication to improving our approach within our reality and current context.
  • Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and must be able to exchange accurate information. Applicants need to be located in and legally authorized to work in the United States. 

LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.

To Apply: Send cover letter and resume to hr@lcv.org with “Senior Director of Development Operations” in the subject line by June 20, 2024. No phone calls please. 

LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.